Greatest Canadian I’d Never Heard Of
Greatest Canadian I’d Never Heard Of
I’ve been going through all my notes from the past year and going through chapter 15 (“The New Venture”) of Peter Drucker’s Innovation and Entrepreneurship:Practice and Principles, I came across the story of James Couzens.
Couzens
was Henry Ford’s right hand man and saved the company from bankruptcy
after Ford lost his touch. After working at Ford, Couzens went on
to become the mayor of Detroit and a senator for Michigan; Drucker
speculates that he might have become the president were he not born in
Canada.
Here’s what Drucker writes about Couzens (pages 204-05):
There is an even earlier and more instructive example (of the founder needing to ask “where do I belong” in the organization),
that of Henry Ford. When Ford decided in1903 to go into business
for himself, he did exactly what Honda did forty years later: before
starting, he found the right man to be his partner and to run the areas
where Ford knew he did not belong-administration, finance,
distribution, marketing, sales and personnel. Like Honda, Henry
Ford knew he belonged in engineering and manufacturing and was going to
confine himself to those areas. The man he found, James Couzens,
contributed as much as Ford to the success of the company. Many
of the best known policies and practices of the Ford Motor Company for
which Henry Ford is often given credit - the famous $5-a-day wage of
1913, or the pioneering distribution and service policies, for example
- were Couzens’s ideas and at first resisted by Ford. So
effective did Couzens become that Ford grew increasingly jealous of him
and forced him out in 1917. The last straw was Couzens’s
insistence that the Model T was obsolescent and his proposal to use
some of the huge profits of the company to work on a successor.
The Ford Motor Company grew and prospered to the day of Couzens’s resignation. Within a few short months thereafter, as soon as Henry Ford had taken every single top management function into his own hands, forgetting that he had known earlier where he belonged, the Ford Motor company began its long decline. Henry Ford clung to the Model T for a full ten years, until it had become literally unsalable. And the company’s decline was not reversed for thirty years after Couzens’s dismissal until, with his grandfather dying, a very young Henry Ford II took over the practically bankrupt business.
Thursday, December 28, 2006